The coronavirus pandemic is changing aspects of Americans lives, right down to their coffee routines. Starbucks is drive-thru only for the next two weeks in order to keep employees and customers safe.
In an open letter posted to the Starbucks website, Rossann Williams, the company’s Executive Vice President, explained that the coffee purveyor will be switching to a drive-thru only model for the next two weeks to help prevent the spread of COVID-19. There are no exceptions to the decision other than those locations which specifically serve hospitals and healthcare locations, so that those on the frontlines of the fight against can access service.
The move to drive-thru service comes after the brand’s decision to disallow personal cups, but it isn’t the only change that the brand is making. The letter also details the company’s stance on employee illness, sick pay, and time off:
“Any partner serving in our stores that remain open are there because they want to be there to serve our community at this time. To guarantee that, we are going to pay all store partners for the next 30 days, whether you come to work or choose to stay home. We understand the pressure you may feel, and we hope this brings you some reassurance that, especially in difficult times, we are a different kind of company.”
So, if you need your regular fix, you can definitely still get it at any location with a drive-thru window.